Event
General Session Presentation: Accenture Collaboration 2.0 and the Role of Unified Communications
Join us for a look at how unified communications can provide game-changing results for business if applied strategically. Frank Modruson, CIO for Accenture, will present an overview of Accenture's journey into UC and the business value of collaboration.
General Session Presentation: Peering Past the Unified Communications Frenzy
Any company who has recently implemented VoIP or is entertaining the idea, has undoubtedly heard of unified communications (UC), due to the marketing frenzy that has positioned VoIP as the foundation for making unifying communication applications possible. Despite the blitz, CIOs need to cut through the hype and understand the real benefits of unified communications and the applications core to its definition. SIP-based communications are in fact pushing the convergence of data connectivity, voice solutions and business applications in a way never seen previously. This session will cut through the clutter, look at what VoIP applications are ready for primetime, what sequence of steps make the most logical sense for an organization, and ultimately where all of this convergence will lead. An accompanying white paper on the topic will be provided to all presentation attendees.
General Session Presentation: Recent Unified Communications Research.
Some data points they will cover: IPT and UC are closely linked, Solid market understanding of UC, How are companies using UC?, So why invest in UC?
General Session Presentation: What is Unified Communications?
Contrary to conventional wisdom, Unified Communications does not have to start and end with a IP PBX. In fact, it's better to think of Unified Communications as "Communications integrated to optimize business processes." In this session, hear how UC could make a major contribution to your Enterprise's business - and TCO - goals
Opening Keynote Presentation: The CIO Role: Enabling the Global Workplace and Workforce Transformation
The workplace is transforming (unified communications) the workforce is transforming (unified collaboration). Danone's specific experiences with UC introduction.
Unified Communications and Business Processes: How to Integrate for Success
Comparing two very large businesses (DC.GOV and WMATA) and their unified communication strategies, focuson on work done in support of the Unified Communication Center (UCC) at the District and the work just beginning at WMATA. Topics of note include capital investments required, the core technology components that must be secure, robust and reliable before UC applications can be built, and several UC applications.
Live
On-demand
Michael Friedenberg
Michael Friedenberg, CEO & President, CXO Media Inc.
Michael Friedenberg is CEO and president of CXO Media Inc., an IDG company that develops strategic media properties and executive programs for corporate officers who use technology to thrive and prosper in this new era of business. Appointed by IDG Communications President Bob Carrigan in July 2005, Friedenberg oversees CXO Media's award-winning CIO (chief information officer) and CSO (chief security officer) brands, products and services and leads the company's 125+ employees in various offices throughout the United States, including California, New York, New Jersey, and Massachusetts.
With more than 15 years in the information technology (IT) media industry, Friedenberg is widely regarded as a dynamic marketer who keenly understands the IT industry's evolving needs. This past year, Friedenberg was named to BtoB magazine's "Who's Who" in business media. Friedenberg previously served as senior vice president, CMP Strategic Customer Development responsible for sales and marketing strategies to increase revenue from the company's top 50 customers worldwide. During his tenure with CMP Media, he advanced from sales management positions to vice president and publisher of InformationWeek, and later vice president and group publisher of the InformationWeek Media Network and co-founder of Optimize magazine. As VP/group publisher, Friedenberg set the vision, strategy, and positioning of multiple brands across print, online, events, and research services. Friedenberg's career also includes work with Cardinal Business Media and vertical publications at HP Professional, Midrange Systems, and DEC Professional.
Outside the walls of CXO Media, Friedenberg is a source for other media outlets on issues of media and marketing. He is widely regarded as an expert and regularly quoted about the media industry by publications including BtoB magazine, The Write News, and Folio magazine. He is also a frequent guest speaker at many industry conferences as well as user events for companies such as IBM, Oracle, Informatica, and Peregrine.
Friedenberg graduated with a B.S. in business administration from the University of Delaware. He is an avid sports fan who closely follows and enjoys Major League Baseball among many other sporting events on the national and international scenes.
Rick Chin, Manager, Solutions Marketing
Rick Q. Chin, Manager, Solutions Marketing
As a Manager in the Solutions Marketing Group, Rick is responsible for the product direction and marketing strategy of the suite of products offered by Interactive Intelligence. Solutions Marketing is also the outward facing delivery team for webinar, seminar, analyst, and media presentations, as well as prospect and end customer demonstrations. His experience includes more than 10 years designing and managing nationwide voice and data networks and datacenters in the financial services sector and 10 years in technology consulting services.
Robert Bragdon
Robert Bragdon, Publisher, CSO magazine
Bob Bragdon brings a wealth of experience to his role as publisher of CSO magazine, the resource for security executives. Bragdon oversees business operations and sales for the full CSO product line, including the award-winning magazine, its companion website (www.CSOonline.com), the CSO portfolio of events and the Security Smart Newsletter. He works closely with corporate security vendors and chief security officers to identify and address the challenges of today's complex security and risk management environments and was named as a "Top Innovator" by BtoB magazine in 2007.
A popular public speaker, Bragdon often speaks at a myriad of industry events and via webcast appearances. Bragdon is also quoted by major media organizations including CNN, The Washington Post, National Journal Technology Daily, and United Press International (UPI).
Prior to his role as publisher, Bragdon served as vice president of event marketing for COMDEX at Key3Media Events where he managed sales, marketing and sponsorships for the six North American Comdex events. He was also responsible for co-developing several security-focused programs and events, providing Bragdon with a first hand look at the evolving security industry. Additionally, Bragdon held various management positions in marketing, sales and product development at SOFTBANK, Ziff-Davis and Cahners Publishing.
Suzanne Peck
Suzanne Peck, CIO, Washington Metropolitan Area Transit Authority
Win a Garmin Garmin - nüvi 200 GPS!
All attendees who visit the event on October 1, 2008 between 9:30 am – 6 pm EST will be eligible to win a Garmin - nüvi 200 GPS compliments of CIO.
$100 AMEX Gift Card
Win a $100 American Express Gift Card From Aastra!
Win a Brand-New Nokia E71 Device!
Download the Mail for Exhange White Paper "Harness the Power" and you will be entered to win one of two brand-new Nokia E71 device - designed for email - help ideas and information flow freely, instantly, and on demand, bringing unified communications to a whole new level.
Note: 2 winners will be randomly selected and notified by Friday, October 3rd. Service plan is not included.
Aastra
CIO Marketing Team
Help Booth
Interactive Intelligence
lounge
Nokia
prize center
Aastra
Aastra is a leader in IP communications with 29 years experience delivering integrated voice and data services to the most demanding companies in the world.
IP Communications, Clearspan, IP-PBX, Unified Communications, Open standards based, SIP IP Telephony,
Enterprise-wide Unified Communications, work anywhere, Device Independence, unified messaging, business conferencing, contact center, fixed mobile convergence, SIP-to-the-core, Clearspan Assistant, Clearspan Receptionist, Clearspan Communicator, Clearspan Call Center, state-of-the-art, disaster tolerant, mobility, business continuity, Self-Paced Migration, Self Paced, Reduce Costs, High ROI, Low Total Cost of Ownership, Aastra, Aastra Intecom, Aastra USA
CIO Marketing Team
Welcome to the CIO Marketing Team booth!
CIO, CSO, CXO Media, CIO.com, CSOonline.com
Help Booth
Help booth
Need Help? Well You Have Come To The Right Place!
help, questions, issues, problems
Interactive Intelligence
Welcome to the Interactive Intelligence booth!
Call Center Software,Interactive Intelligence,IP Telephony,Innovative Contact Center,Contact Center Solutions,Interactive Intelligence,SaaS,IP Communications,Unified Communications Solutions,SIP,VoIP,Customer Interaction Center,Predictive Dialer System,Interaction Dialer,Blended Predictive Dialing,Campaign Management,Workforce Management Software,Interaction Optimizer,Agent Effectiveness,Call Routing Software,Interaction Director,Multi-Site Routing,Load Balancing,IP Telephony Solutions,PBX Application,Desktop Communication,Unified Business Communications,Voice over IP Solutions,Robust Solution,Business Communication Management,IP PBX,Multi Channel Communications,Unified Messaging Solutions,Messaging Interaction Center,Enterprise Solutions,Voicemail Systems,Business Messaging Solutions,Messaging Interaction Center,Unified Messaging,unified messaging system,unified messaging services,unified messaging software,unified messaging white paper
Mobile Business Solutions from Nokia
Nokia
Welcome to the Nokia booth
mobile,mobility,applications,wireless,mobile solutions,wireless solutions,wireless email,mobile email,mobile device management,wireless device management,mobile unified communications,mobile devices,smartphones,VOIP,mobile VOIP,PBX connectivity,mobile PBX extensions
Networking Lounge
lounge
Prize Center
prize center
2007 Q1 Book of Answers
ININ_2007_Q1_Book_of_Answers.pdf
3
2007 Q2 Book of Answers
ININ_2007_Q2_Book_of_Answers.pdf
3
2007 Q3 Book of Answers
ININ_2007_Q3_Book_of_Answers.pdf
3
2008 Q3 Book of Answers
ININ_2008_Q3_Book_of_Answers.pdf
3
A New Paradigm for Remote and Mobile Employees - White Paper
Office-Anywhere.pdf
7
Agito Networks RoamAnywhere Mobility Router Data Sheet
AgitoNetworks_Datasheet_RoamAnywhereMobilityRouter.pdf
5
Agito Networks Solution Overview
AgitoNetworks_SolutionOverview.pdf
3
Aiphone Provides "Big Company" Contact Center Service with Small Staff, Using Enterprise IP Telephony and Web Self-service
ININ_case_study_Aiphone.pdf
3
Anthony Marano Company Case Study
CaseStudy_eFMC@AnthonyMaranoCompany.pdf
3
Anthony Marano Company Video
http://www.agitonetworks.com/casestudy_anthonymarano.php
6
Beyond Convergence UC Promises to Enable Productivity
DavidPetts_UC_EVP.pdf
7
Bring Order to Chaos: A Guide for Creating a Corporate Mobility Policy
WhitePaper_-_Guide_for_Creating_a_Corporate_Mobility_Policy.pdf
7
Bryant University Case Study
StaticFiles%2FEnterprise%20Solutions%2FStaticFiles%2FOther%2FCaseStudy_BryantUniversity_PUBLIC_11SEP08.pdf
7
Career Education Corp. Deploys Interactive Intelligence Enterprise Messaging Software
ININ_case_study_Career_Edu.pdf
3
CIC
http://www.inin.com/ProductSolutions/Pages/Demo-CIC.aspx
6
Clearspan Assistant - Data Sheet
Clearspan_Assistant_DataSheet_Final_08-18-08-Web.pdf
0
Clearspan Auto Attendant - Data Sheet
Auto_Attendant_DataSheet_Final_08-18-08-Web.pdf
0
Clearspan Brochure
Clearspan-Brochure-Final_Web_09-11-08.pdf
0
Clearspan Call Center - Data Sheet
Call_Center_DataSheet_Final_08-18-08-Web.pdf
0
Clearspan Communicator - Data Sheet
Clearspan_Communicator_DataSheet_Final_08-18-08-Web.pdf
0
Clearspan Product Intro
http://intecom.aastraintecom.com/clearspan-info/cio/Clearspan-Presentation.html
6
Clearspan Receptionist - Data Sheet
Clearspan_Receptionist_DataSheet_Final_08-18-08-Web.pdf
0
Clearspan Unified Messaging - Data Sheet
Unified_Messaging_DataSheet_Final_08-18-08-Web.pdf
0
Customer Interaction Center for Enterprise IP Telephony
ININ_product_brief_CIC_Enterprise_IP_Telepony.pdf
5
Enterprise Fixed Mobile Convergence White Paper
WhitePaper_EnterpriseFixedMobileConvergence.pdf
7
Enterprise IP Telephony
ININ_brochure_Enterprise_IP_Telephony.pdf
1
Enterprise Messaging
ININ_brochure_Enterprise_Messaging.pdf
1
Five Checkpoints to Implementing IP Telephony
Whitepaper_Vonexus_EIC_5_VoIP_Checkpoints.pdf
7
FYI: IP PBX Vendor Approaches
FYI_advertorial_IP_PBX_Vendor_Approaches.pdf
3
FYI: The New Rules of Enterprise IP Telephony
FYI_advertorial_New_Rules_of_IP_Telephony.pdf
3
FYI: Three P's to Finding the Best IP PBX for your Enterprise
FYI_advertorial_3_P's_of_IP_Telephony.pdf
3
FYI: Why Use SIP for IP Communications?
FYI_advertorial_Why_Use_SIP.pdf
3
Global Support Services
ININ_brochure_Global_Support_Services.pdf
1
Interaction Gateway
ININ_product_brief_Interaction_Gateway.pdf
5
Interaction Media Server and SIP Proxy, version 3.0
ININ_product_brief_Interaction_Media_Server.pdf
5
Interaction Message Indicator
ININ_product_brief_Interaction_Message_Indicator.pdf
5
Interaction Mobile Office
ININ_product_brief_Interaction_Mobile_Office.pdf
5
Interaction Recorder
ININ_product_brief_Interaction_Recorder.pdf
5
Interaction Recorder
http://www.inin.com/ProductSolutions/Pages/Demo-Recorder.aspx
6
Internet Protocol Communications on the Brain
Whitepaper_CXO_IP_Comm_on_the_Brain.pdf
7
Mail for Exchange
StaticFiles%2FEnterprise%20Solutions%2FStaticFiles%2FOther%2FMailforExchange_Datasheet_PUBLIC_09SEP08.pdf
2
Mail for Exchange Video
http://www.nokiaforbusiness.com/nfb/DetailPopPage.html?guid=99ebaf869866c110VgnVCM200000718ef393RCRD
6
Mail for Exchange: Harness the Power
StaticFiles%2FEnterprise%20Solutions%2FStaticFiles%2FOther%2FWhitePaper_HarnessThePower_MailForExchange_PUBLIC_09SEP08.pdf
7
Making Telecommunications Easier for Siemens Energy Services
ININ_case_study_Siemens_Energy.pdf
3
Messaging Interaction Center
ININ_product_brief_Messaging_Interaction_Center.pdf
5
MIC
http://www.inin.com/ProductSolutions/Pages/Demo-MIC.aspx
6
Mobile Device Management : Regaining and Retaining Control in Mobility Strategy
IDCWP25Q_Web.pdf
7
Nokia Intellisync Call Connect for Alcatel-Lucent
NICCAlcatel-Lucent_2.1_Datasheet_Global_Default.pdf
2
Nokia Intellisync Call Connect for Cisco
NokiaIntellisyncCallConnect1.1Cisco_DataSheet_AMER_default.pdf
2
PCI Compliance with Interaction Center Products
Whitepaper_ININ_PCI_DSS_Compliance.pdf
7
Peering Past the Unified Communications Frenzy
Whitepaper_Jamison_UC_Frenzy.pdf
7
Securing your Business with IP Communications
Whitepaper_ININ_Improving_Security_with_IP_Communications.pdf
7
Self-Paced Migration to a VoIP Enterprise - White Paper
Enterprise_SIP_Trunking.pdf
7
The Contact Center
ININ_brochure_Contact_Center.pdf
1
The digital company 2013: How Technology will empower the Customer
The_digital_company_2013_25_June_2008.pdf
7
Tifco Hotels Case Study
StaticFiles%2FEnterprise%20Solutions%2FStaticFiles%2FOther%2FCaseStudy_TifcoHotels_PUBLIC_18JAN08.pdf
7
Today's Enterprise Workforces: Remote but Not Isolated
Whitepaper_CXO_Remote_Workers_IP_Telephony.pdf
7
UNC Charlotte Saves Time, Adds Convenience with Messaging Interaction Center from Interactive Intelligence
ININ_case_study_UNC_Charlotte.pdf
3
Unified Communications for Microsoft Applications
ININ_product_brief_UC_for_Microsoft_apps.pdf
5
University of Miami Enjoys Increased Productivity and Cost Savings from Messaging Software by Interactive Intelligence
ININ_case_study_U_of_Miami.pdf
3
VIZIO Deploys Application-Rich IP PBX from Interactive Intelligence
ININ_case_study_Vizio.pdf
3
Vonexus EIC
http://www.inin.com/ProductSolutions/Pages/Demo-EIC.aspx
6
VONEXUS Enterprise Interaction Center for Enterprise IP Telephony
ININ_product_brief_Vonexus_EIC.pdf
5
Attendee Package
Collaboration
IT Service Management
Messaging (IM, E-mail)
Mobility
Networks
Telepresence/Presence awareness
Video
Voice/Data convergence
VoIP
Web Conferencing